Purchase And Payment Process

 

This purchase and payment process applies to the Livosoria(Hereinafter referred to as "We") online store. It is intended to clearly explain the overall steps from product selection to payment completion, as well as the arrangements after an order is created. All transactions are completed online, and no offline sales or on site transactions are provided.

1. Product Browsing And Selection

You may browse product information on our website and select items based on your needs. Before adding products to your cart, please carefully review the specifications, quantities, and related details displayed on the product page to ensure your selection meets your expectations.

2. Cart Review And Confirmation

After products are added to the cart, you may review the selected items and confirm quantities before proceeding to checkout. Once confirmed, you can move forward to the order information stage.

3. Entering Order Information

On the checkout page, you are required to provide complete and accurate order information, including the delivery address and contact details. Please ensure all information is correct so the order can be processed smoothly and we can reach you if necessary.

4. Price Display And Verification

Before submitting the order, the page will clearly display product prices and the total order amount. All displayed amounts represent the final payable total and include all necessary charges related to the products. No additional fees will be charged during the payment process.

5. Payment Steps

After confirming that all order details are correct, you may complete the payment by following the on screen instructions. Please perform the payment process in a secure network environment. Once payment is completed, the system will automatically generate an order record.

6. Order Status After Payment

After successful payment, you will receive a notification containing your order number and payment confirmation details. The order will then enter the processing stage, and we will proceed according to our standard handling procedures. You may check order status updates through the relevant pages on the website.

7. Handling Payment Issues

If a payment interruption, delay, or other issue occurs, we recommend verifying the payment status before taking further action. If you have any questions regarding the payment result, please contact us promptly for assistance.

8. Process Updates

We may update the purchase and payment process in response to website improvements or workflow adjustments. Any updates will be reflected in the information displayed on the website.

9. Contact Information

Contact address: 4665 Southwest Babylon Street, Port Saint Lucie, FL 34953-6649, United States
Customer service phone: +1 (718) 415-3538
Customer service email: service@livosoria.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)