GDPR Policy

 

This GDPR policy applies to the Livosoria(Hereinafter referred to as "We") online store. It explains how we handle data related to you in a transparent and careful manner when providing online services, and outlines the rights you may exercise in relation to data handling.

1. Policy Purpose And When It Applies

This policy applies to data handling activities that occur when you access our website, browse product information, place an order, complete payment, and communicate with customer service. All services are provided exclusively online, and no offline or in person services are offered.

2. Our Approach To Data Handling

We handle data based on clear, limited, and necessary principles, and only process data to the extent required to provide services, including:

• Keeping data use purposes clear and directly related to service delivery.
• Limiting data collection to what is necessary and avoiding unnecessary processing.
• Explaining how data is used in a manner that is understandable.
• Stopping retention and handling data securely when it is no longer needed.

3. Typical Uses Of Data

We may use relevant data in the following situations:

• Creating, confirming, and processing orders.
• Communicating with you when required for service fulfillment.
• Improving website structure, page layout, and user experience.
• Responding to your inquiries and providing customer support.

We do not use data for purposes unrelated to the uses listed above.

4. Data Retention And Protection

We implement reasonable management measures and technical safeguards to help protect data from unauthorized access, disclosure, or misuse during storage and use. Data is retained only for the period necessary to achieve the stated service purposes and is handled appropriately when it is no longer required.

5. Rights You May Exercise

Where applicable, you may submit requests regarding data related to you, including:

• Confirming whether we hold data related to you.
• Correcting inaccurate or incomplete information.
• Requesting deletion of data where conditions are met.
• Raising reasonable concerns about specific data handling activities.

To exercise these rights, please contact us using the details provided at the end of this policy.

6. Necessary Data Sharing

To the extent necessary to support order processing or website operation, we may provide limited data to partners that assist in delivering related services. Any sharing is limited to what is required to achieve service purposes and is not used for other activities.

7. Updates To This Policy

We may update this GDPR policy to reflect changes in our services or operational practices. The updated content will be published on the website and will take effect from the date of publication.

8. Contact Information

Contact address: 4665 Southwest Babylon Street, Port Saint Lucie, FL 34953-6649, United States
Customer service phone: +1 (718) 415-3538
Customer service email: service@livosoria.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)